If you are reaching out to a large company with a complex organizational structure and aren’t sure who the proper point of contact is, you may need to submit a message through a message form on the company’s website or sending an email to a general address such as In this case, "To Whom It May Concern" may be appropriate. Reaching out to a large company or new department It can be difficult to know when it’s appropriate to use "To Whom It May Concern," so here are a few scenarios where it’s usually alright: 1. If the answer is, " Anyone," you should be safe to use, "To Whom It May Concern." If, however, your end reader is someone with a specific role or title, keep digging to find their name. When to Use "To Whom It May Concern"īefore each piece of correspondence you send, ask yourself, " Who is the intended recipient of this message?" It’s widely used when the recipient’s name or title is unknown, such as when you are providing a recommendation for a former colleague and do not know the name of the hiring manager. "To Whom It May Concern" is a broad way to address professional or formal correspondence.
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